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and many more..
Analytics Projects
Digital Solution Projects
The Channel Competency Tool serves as an online platform for competency assessment, enabling employees and their managers to identify development opportunities. It provides a standardized framework for discussing strengths and areas for improvement, fostering meaningful conversations to create clear development plans. The tool supports individual coaching, development planning, and a collaborative approach to personal growth.
The Third-Party Approval Tool (TPAT) streamlines the submission, review, and approval of intermediaries and third parties who are not direct customers or authorized partners. It ensures a structured process for managing third-party relationships in line with business and compliance requirements.
The Bids and Tenders Management Tool (BTMT) enables tracking and reporting of bids and tenders through a standardized workflow. It supports governance, strategy alignment, performance metrics, resource optimization, and cross-regional best practices, providing actionable insights via a performance dashboard.
The Account Coding and Master Data Management (MDM) Tool ensures accurate classification, standardization, and management of account data across systems. It facilitates consistent account coding practices, supports efficient data entry, and aligns master data with organizational standards. By centralizing and maintaining high-quality account information, the tool enables improved reporting, streamlined operations, and better decision-making.
The Support and Service Management Tool streamlines the tracking and resolution of customer service and support requests. It enables efficient ticket management, ensures timely issue resolution, and provides a centralized platform for communication. With robust reporting and performance monitoring, the tool enhances service quality, improves customer satisfaction, and supports continuous process improvements.
The Intake Management Tool facilitates the seamless submission and processing of requests, guiding them through defined logical steps. It provides a structured workflow that enables effective collaboration between sponsors and project teams. By centralizing request intake and tracking, the tool ensures transparency, improves engagement, and enhances overall project alignment and execution
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Digital Solutions
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